From ALLDATA
Ron Ananian is the owner of R/A Automotive in Waldwick, N.J. Since 1991, he has also educated and entertained millions of listeners through his nationally-syndicated radio program, “The Car Doctor.” Ananian interviewed Robert McBride, vice president of product development for ALLDATA, on the subject of advanced driver assistance systems (ADAS). Here are excerpts from that interview:
RON: ADAS is still such a hot-button topic. You’ve added ADAS Quick Reference [to your company’s products], breaking down ADAS systems into different categories for people, and it gives them a great deal more information than they previously had. What prompted you to do it at this particular time?
ROBERT: We identified a few problems facing the industry. ADAS is obviously growing, and all of the new vehicles coming out have some type of system that’s an ADAS system. Ultimately, we found that all the manufacturers tend to call it different names, and they put it in different places in their information, and we initially published it the way the OEs publish it. We determined that we needed to consolidate this information so that customers can find it more easily. We also wanted to make sure we attach specific things that customers are looking for all the time, like, “How do I calibrate it if I need it calibrated? What tools do I need? Where is it on the car?” That kind of stuff. We knew it was really important to put all that information in one place to ensure the car is being fixed correctly.
RON: One of the nice things about the way you’ve done it that I can appreciate as a mechanic, is…
