Cover Stories

Lawmakers at Work

Legislation related to the industry on the table in states around the country By John Yoswick

Making ADAS, scanning, calibrations, resets pay off

By John Yoswick Technical work that involves more than fixing dents and spraying paint is...

Direct repair programs: A good fit for your business?

By John Yoswick Auto insurance company advertising has become ubiquitous, but drivers seem to view insurance almost as a...

Back-to-School

Helping your local collision repair training program help you By John Yoswick Count Amber Alley as...

The Year 2021 In Quotes

Here’s some of what was said around the industry last year By John Yoswick As the...

2021 auto repair industry headlines that may you may have missed

By John Yoswick As business bounced back this year in many markets while the shortage of technicians continued hampering...

Shops fight downturn with marketing, service tactics

By John Yoswick An industry survey this past summer showed that body shops’ backlog of work had rebounded to...

Why shops, insurers often disagree on repair plans

By John Yoswick The Collision Industry Conference (CIC) “Industry Relations Committee” held a panel discussion this summer centered around...

Lawsuit Round-up

Lawsuit related to insurer payment for scanning among court cases that came to an end recently By John Yoswick

Watching the Bill-Payers

Tracking what’s happening among the nation’s auto insurance companies By John Yoswick For better or worse,...