Shops from around the country discuss what’s happening with technicians, insurers
By John Joswick
Automotive Report recently hosted a “Collision Industry Roundtable,” bringing together a panel of collision repairers (see sidebar, “Who Was At The Table?”) to discuss what’s happening at their shop, the challenges they are facing, and what they see for their business and the industry as they look ahead. Here are some of the highlights of this “roundtable discussion” (with responses edited for length or clarity).
Automotive Report: Let’s start with the topic almost every shop is struggling with: the technician shortage. What are you doing to recruit and retain the technicians you need? …
