Shops see supplements, customer ‘co-pays’ and employee counts rising
By John Yoswick
The employee shortage has eased for collision repair businesses, while shops are seeing more supplements with higher dollar amounts. More shops are collection “co-pays” from customers, while more than 2 in 5 say they rarely are collecting more than 50% of full refinish time for blend panels. Here’s our annual round-up of some collision industry stats and trends related to these and other topics.…
