Cover Stories

Back-to-School

Helping your local collision repair training program help you By John Yoswick Count Amber Alley as...

The Year 2021 In Quotes

Here’s some of what was said around the industry last year By John Yoswick As the...

2021 auto repair industry headlines that may you may have missed

By John Yoswick As business bounced back this year in many markets while the shortage of technicians continued hampering...

Shops fight downturn with marketing, service tactics

By John Yoswick An industry survey this past summer showed that body shops’ backlog of work had rebounded to...

Why shops, insurers often disagree on repair plans

By John Yoswick The Collision Industry Conference (CIC) “Industry Relations Committee” held a panel discussion this summer centered around...

Lawsuit Round-up

Lawsuit related to insurer payment for scanning among court cases that came to an end recently By John Yoswick

Watching the Bill-Payers

Tracking what’s happening among the nation’s auto insurance companies By John Yoswick For better or worse,...

Family Business Survival

How Buy-Sell Agreements Can Resolve Common Crises By John Yoswick A California-based family business was facing...

By the Numbers

By John Yoswick The past 16 months have been unusual, to say the least, but to help you get...

Weed in the Workplace

Part 2: How Employers Can Deal with Changing State Laws By Phillip M. Perry As more...