CIC: Better welding, documenting test drives
By John Yoswick
Collision Industry Conference (CIC) committees have recently tackled topics ranging from better welding practices to OEM procedures and new ways of documenting increasingly detailed vehicle test...
Lobbyist offers views on government’s role in industry
By John Yoswick
Bob Redding serves as the industry’s eyes, ears and voice in Washington, D.C. As the national lobbyist for the Automotive Service Association, Redding helps keep the...
Why are many repairs done without scans, research?
By John Yoswick
With estimating-system companies reporting that less than half of all appraisals include a line item for vehicle scanning, and with industry surveys showing less than half...
Speakers offer tips for better estimating, negotiation
By John Yoswick
John Shoemaker says too often shop estimates “create more questions than answers.”
In a presentation before industry events began being canceled earlier this...
FCA among first to place limits on vehicle scanning
By John Yoswick
New automaker restrictions on vehicle scanning were among the topics discussed at the Collision Industry Conference (CIC) held in Palm Springs, Calif., earlier this year.
Topic: Following OEM calibration steps for ADAS
By John Yoswick
George Lesniak, director of sales and training for Autel, said one of the biggest challenges for shops working to follow OEM collision repair procedures — in...
CIC group looks at ‘most-favored nation’ clauses
By John Yoswick
What do Amazon’s contract with some online sellers have in common with State Farm’s direct repair agreement (and that of some other auto insurers as well)?
Industry hears from couple that sued shop over repairs
By John Yoswick
In an emotional on-stage interview at the Collision Industry Conference (CIC) held in Las Vegas in llow OEM repair procedures talked about the dramatic changes in...
Conference: Total losses, sensors, parts certification
By John Yoswick
Is there a potential silver lining for collision repairers in the current trade war between the United States and China? It could result in fewer vehicles...
Speaker offers advice on hiring, retaining veterans
By John Yoswick
Collision repair businesses of all sizes have a potential talent pool of new employees among those concluding their service in the U.S. military, according to a...