Why are many repairs done without scans, research?
By John Yoswick
With estimating-system companies reporting that less than half of all appraisals include a line item for vehicle scanning, and with industry surveys showing less than half...
Speakers offer tips for better estimating, negotiation
By John Yoswick
John Shoemaker says too often shop estimates “create more questions than answers.”
In a presentation before industry events began being canceled earlier this...
FCA among first to place limits on vehicle scanning
By John Yoswick
New automaker restrictions on vehicle scanning were among the topics discussed at the Collision Industry Conference (CIC) held in Palm Springs, Calif., earlier this year.
Topic: Following OEM calibration steps for ADAS
By John Yoswick
George Lesniak, director of sales and training for Autel, said one of the biggest challenges for shops working to follow OEM collision repair procedures — in...
CIC group looks at ‘most-favored nation’ clauses
By John Yoswick
What do Amazon’s contract with some online sellers have in common with State Farm’s direct repair agreement (and that of some other auto insurers as well)?
Industry hears from couple that sued shop over repairs
By John Yoswick
In an emotional on-stage interview at the Collision Industry Conference (CIC) held in Las Vegas in llow OEM repair procedures talked about the dramatic changes in...
Conference: Total losses, sensors, parts certification
By John Yoswick
Is there a potential silver lining for collision repairers in the current trade war between the United States and China? It could result in fewer vehicles...
Speaker offers advice on hiring, retaining veterans
By John Yoswick
Collision repair businesses of all sizes have a potential talent pool of new employees among those concluding their service in the U.S. military, according to a...
Grade the Performance of Insurers in your State
From CRASH Network press release
Collision
repair professionals once again have a unique opportunity to grade the
performance of the insurance companies in their state, with the launch of CRASH Network’s...
Conference offers female views of collision industry
By John Yoswick
Although the Women’s Industry Network (WIN) annual conference is designed to serve the needs of women in the collision industry, the content included topics of equal...