The election, telematics access, and insurance regs
By John Yoswick
Though the presidential and congressional election battles dominated the discussion in November, there were items on the ballot in a number of states potentially impacting collision...
Shops report measurement issues with some steering columns
By John Yoswick
Safety inspections required by some automakers as part of post-collision repairs sometimes include measurement of the steering column to ensure it was not damaged as part...
Mitchell: We don’t share data with CARFAX
By John Yoswick
Mitchell International is the latest company to publicly state that it doesn’t share U.S. shop estimate data with CARFAX.
“Mitchell has never…shared any...
CIC: Better welding, documenting test drives
By John Yoswick
Collision Industry Conference (CIC) committees have recently tackled topics ranging from better welding practices to OEM procedures and new ways of documenting increasingly detailed vehicle test...
Lobbyist offers views on government’s role in industry
By John Yoswick
Bob Redding serves as the industry’s eyes, ears and voice in Washington, D.C. As the national lobbyist for the Automotive Service Association, Redding helps keep the...
Why are many repairs done without scans, research?
By John Yoswick
With estimating-system companies reporting that less than half of all appraisals include a line item for vehicle scanning, and with industry surveys showing less than half...
Speakers offer tips for better estimating, negotiation
By John Yoswick
John Shoemaker says too often shop estimates “create more questions than answers.”
In a presentation before industry events began being canceled earlier this...
FCA among first to place limits on vehicle scanning
By John Yoswick
New automaker restrictions on vehicle scanning were among the topics discussed at the Collision Industry Conference (CIC) held in Palm Springs, Calif., earlier this year.
Topic: Following OEM calibration steps for ADAS
By John Yoswick
George Lesniak, director of sales and training for Autel, said one of the biggest challenges for shops working to follow OEM collision repair procedures — in...
CIC group looks at ‘most-favored nation’ clauses
By John Yoswick
What do Amazon’s contract with some online sellers have in common with State Farm’s direct repair agreement (and that of some other auto insurers as well)?