Body Shop News

The election, telematics access, and insurance regs

By John Yoswick Though the presidential and congressional election battles dominated the discussion in November, there were items on the ballot in a number of states potentially impacting collision...

Shops report measurement issues with some steering columns

By John Yoswick Safety inspections required by some automakers as part of post-collision repairs sometimes include measurement of the steering column to ensure it was not damaged as part...

Mitchell: We don’t share data with CARFAX

By John Yoswick Mitchell International is the latest company to publicly state that it doesn’t share U.S. shop estimate data with CARFAX. “Mitchell has never…shared any...

CIC: Better welding, documenting test drives

By John Yoswick Collision Industry Conference (CIC) committees have recently tackled topics ranging from better welding practices to OEM procedures and new ways of documenting increasingly detailed vehicle test...

Lobbyist offers views on government’s role in industry

By John Yoswick Bob Redding serves as the industry’s eyes, ears and voice in Washington, D.C. As the national lobbyist for the Automotive Service Association, Redding helps keep the...

Why are many repairs done without scans, research?

By John Yoswick With estimating-system companies reporting that less than half of all appraisals include a line item for vehicle scanning, and with industry surveys showing less than half...

Speakers offer tips for better estimating, negotiation

By John Yoswick John Shoemaker says too often shop estimates “create more questions than answers.” In a presentation before industry events began being canceled earlier this...

FCA among first to place limits on vehicle scanning

By John Yoswick New automaker restrictions on vehicle scanning were among the topics discussed at the Collision Industry Conference (CIC) held in Palm Springs, Calif., earlier this year.

Topic: Following OEM calibration steps for ADAS

By John Yoswick George Lesniak, director of sales and training for Autel, said one of the biggest challenges for shops working to follow OEM collision repair procedures — in...

CIC group looks at ‘most-favored nation’ clauses

By John Yoswick What do Amazon’s contract with some online sellers have in common with State Farm’s direct repair agreement (and that of some other auto insurers as well)?