Consumer advocate gives repair industry new voice
By John Yoswick
Ohio attorney Erica Eversman, who has long been an advocate for consumers and collision repairers in legal battles with insurers, is now one of about 30...
Panel: What makes a diagnostic tech for a body shop?
By John Yoswick
With vehicle scanning, electronics trouble-shooting and calibrations of advanced driver assistance systems (ADAS) becoming an increasing part of collision repair, shops are now facing the challenge...
CIC committee working on OEM crash parts definition
By John Yoswick
Does an OEM crash part have to be ordered through the automaker’s dealership parts channel in order to be labeled as an “OEM part”?
Panel: Dealing with ADAS, sublet vendors and insurers
By John Yoswick
Just getting a basic invoice from a dealership or other vendor for any advanced driver assistance systems (ADAS) calibration work that your shop sublets to...
Speakers discuss impact of ADAS on repair costs
By John Yoswick
How accessible are your collision repair order files from 20 years ago? Would one of your files from 20, 10 or even just five years...
Visions of industry’s future offered by speakers
By John Yoswick
An automated system that can detect tiny dents or other vehicle “anomalies” within seconds. Collision parts being ordered within minutes of a crash. A not-for-profit...