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Body Shop News

Body shops struggle with access, use of estimate data

By John Yoswick Denise Koukal, chief information officer for the LaMettry’s Collision chain in Minnesota, said her company, like others, has had a customer upset that his vehicle repair...

Panel: Attracting, keeping the new talent shops need

By John Yoswick Andy Challenger has a front-row seat in terms of knowing what workers are looking for from their employer right now. That’s because Challenger, who spoke at...

CIC discussion: Results of SCRS blending time study

By John Yoswick With the Society of Collision Repair Specialists’ release this past November of the results of its hands-on study that it says demonstrates that blending of a...

Company selling recent body shop estimate data

By John Yoswick The ongoing discussion about body shop data privacy at the quarterly Collision Industry Conference (CIC) meetings took a new turn when an association leader described at...

CIC panel discussion: Rising costs of paint and materials

By John Yoswick A panel discussion at a recent Collision Industry Conference (CIC) related to the impacts of inflation focused primarily on how body shops can address increases in...

Gerber Collision CEO talks parts, personnel challenges

By John Yoswick Tim O’Day, president and CEO of Boyd Group Services, the parent company of Gerber Collision & Glass, referred to his company as “one of the better...

Shops discuss adjusting to significant backlog of work

By John Joswick A national survey in July found that shops on average have a work backlog nearing five weeks, and during the Society of Collision Repair Specialists’ “Repairer...

CIC: How estimates end up on vehicle history reports

By John Yoswick The Collision Industry Conference (CIC) “Data Access, Privacy and Security Committee” has continued its ongoing discussion related to shop estimates resulting in entries on vehicle history...

SCRS update: Blend times, health insurance, DEG

By John Yoswick Research into the accuracy of the blend time formula commonly used in the industry is among the projects the Society of Collision Repair Specialists (SCRS) has...

Conference discusses parts supply chain, HR issues

By John Yoswick A recent Collision Industry Conference (CIC) committee presentation confirmed that parts supply chain issues continue to plague collision repairers. A poll of repairers in the room...