Here’s some of what was said around the industry in 2023
By John Yoswick
This past year has been marked by some improvement in parts challenges (at least prior to the United Auto Workers’ strike), technician pay hike pressures, increased need for ADAS-related diagnostics and calibrations, still significant backlogs of work at many shops, increased need for ADAS calibrations, and a potential change to the much-criticized blend formula in the estimating systems.
Here’s our annual round-up of some of the most interesting, important, and entertaining quotes heard within the collision industry over the past 12 months.…
