Cover Stories

How clear was the crystal ball?

Review of past industry predictions shows wide range in their accuracy By John Yoswick Pick up...

What’s Happening with Insurers?

News and trends related to the insurance industry that could have impact on repairers By John Yoswick

Industry Stats and Trends

From estimate line items to materials invoicing and shop backlogs, here’s what’s happening By John Yoswick

Pandemic Impact

Collision repairers take steps to respond as impact of COVID-19 hits home By John Yoswick Body...

Five-Year Impact

Changes that the ‘Who Pays for What’ survey series has found – or influenced – in the industry By...

Automaker Support

OEMs boost tools, training and information they offer the collision repair industry By John Yoswick The...

Safety Check Challenges

Required vehicle safety checks, ADAS calibrations among new issues facing body shops By John Yoswick Over...

The Year in Quote

What the industry was talking about in 2019 By John Yoswick driver assistance systems (ADAS), and...

Stories You Might Have Missed

Six industry news items and trends you may have overlooked during this past year By John Yoswick

Don’t Go It Alone

Independent shops worried about competing with MSOs have some options By John Yoswick While multi-shop operations...